Aura Noire Luxe by Shalonda Refund and Return Policy
1. General Policy
We offer refunds or exchanges for eligible items within [Number] days of the delivery date. Please contact us at [Email Address] to initiate a return.
2. Eligibility for Returns
Returns are accepted for unopened, unused products in their original packaging. Items that have been used or damaged are not eligible for return.
3. Return Procedure
Please contact us to obtain a Return Merchandise Authorization (RMA) number. Include the RMA number with your return package.
4. Refund Process
Refunds will be processed within [Number] business days of receiving the returned item. The original payment method will be used for refunds.
5. Exceptions
Certain items, such as personalized or custom-made products, may not be eligible for return.
